We have a comprehensive help centre offering long term support to our clients. To add to our customers' success we provide the following services:-
We have an experienced team to help our clients to convert data from manual books to electronic formats. We also help our clients to tackle specific issues related to their manual data. Our in house support team deals with issues related to customer’s unique data management needs and addresses queries related to the functioning of our software.
Our implementation teams have a comprehensive knowledge of all e-CHURCH BOOKS products and services, and they know how to make your administrative process work better. The implementation team will help your organization to use the software effectively and to improve your processes. But it doesn’t end there; we will review your software and processes and make sure that you always have a solution that creates impact.
Merge your existing database and older systems on a case to case basis, into the newly installed e-CHURCH BOOKS database. Depending upon your existing application, our team will work with your people to help you. We will help you to tackle any questions or issues that may arise before, in between or after the merging process.
Outstation and offshore installations and services will be offered through remote desktop services. Remote desktop services and support are available during our business hours.
Do you want to upgrade your older version of e-CHURCH BOOKS? Our in house team is here with a quick and efficient support for the version upgradation process.
Over the course of time, data may become inaccurate due to invalid entries, deletions, changes etc. rectification of which is a long and tiring manual process. Our in house team can assist you in this task, relieving your time for other ministry needs.
We have a comprehensive help centre offering long term support to our clients. To add to our customers' success we provide the following services:-
With a variety of training classes offered in most of the months, you will certainly be able to find a time to learn in a classroom environment. Classes are offered on the entire E-Church Books module
You can request an E-Church Books trainer to come to your location and train your staff on your computers at a nominal fee. These trainings offer personalized instructions tailored to your specific training needs and set at your own speed of learning.
The manuals designed for in house classroom training are available through email request.